Ceragem Master V9 Thermal Massage Bed
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Complimentary shipping to the lower 48 U.S. states, with most orders shipping within 1–2 business days.
SanaVi Lowest Price Advantage
At SanaVi Health Systems, we are committed to earning your business. If you find a better price on the same model from an authorized U.S. retailer, contact us before completing your purchase. We will review the offer and beat that price whenever possible.
Learn more about our full policy details of the SanaVi Price Advantage Program.
Manufacturer Warranty
3-year warranty included with optional 2-year extended coverage ($349) for select models; extended plans available in the contiguous U.S. only with regional exclusions.
No Tax on Most USA Orders
Sales tax is collected on Colorado orders in accordance with state law. Orders shipping outside Colorado are not currently subject to sales tax unless required by applicable economic nexus regulations.
Intelligent Spinal Scanning & Personalized Therapy
The Ceragem Master V9 is a thermal massage bed designed to deliver personalized spinal therapy through intelligent scanning, precision decompression, and deep heat technology—bringing clinically informed recovery into a refined, at-home system.
This massage bed begins each session with high-precision spinal scanning, mapping curvature and pressure points to guide movement in real time. The system adjusts roller positioning, pressure, and motion to align with the natural structure of the spine rather than applying a fixed routine.
Powered by Ceragem’s 5th generation CeraCore® engine, the V9 massage bed uses rotational massage to improve tracking and coverage along the spine, maintaining consistent contact across key areas during each session.
Thermal Spinal Decompression & Deep Heat Therapy
At the core of the V9 massage bed is the integration of decompression-focused therapy and controlled thermal delivery. Dedicated pressure modes work alongside deep heat—reaching up to 149°F—to support muscular relaxation, circulation, and spinal mobility.
This thermal massage bed combines heat, motion, and positioning into a coordinated system, allowing decompression and thermal application to work together as part of a structured daily routine rather than as separate functions.
Chair-to-Bed Reclining System for Flexible Use
The Ceragem Master V9 massage bed transitions seamlessly between chair mode and full bed mode, adjusting in precise 1-degree increments to support a range of positions from upright seating to full extension.
This flexibility allows the massage bed to integrate into daily routines. Whether sitting, reclining, or fully extended, the system continues to deliver consistent spinal therapy without interruption.
Full-Body Massage System with Aircell & Core Therapy
The V9 massage bed extends beyond spinal therapy with integrated components that support full-body relaxation. The abdominal thermal sonic projector delivers controlled heat and vibration across the core, while the aircell leg massager applies rhythmic compression to the lower body.
Together, these elements create a coordinated system that supports circulation and relaxation across multiple areas of the body during each session.
Space-Saving Foldable Design for Home Use
The Ceragem Master V9 massage bed is designed for residential use, combining full-length functionality with a foldable, space-conscious design that integrates easily into living spaces.
Its low-profile form allows the system to remain accessible without requiring dedicated installation, supporting more consistent use as part of a daily wellness routine.
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What's Included
- Ceragem Master V9 massage bed
- Remote controller
- Abdominal thermal sonic projector
- Aircell lower body massager
- Power cord
- User manual
System Features
- CeraCore® Gen 5 rotational massage engine
- High-precision spinal scanning system
- Thermal roller system up to 149°F
- Spinal decompression pressure modes
- 27 automated massage programs
- Chair-to-bed dual position system
- 1-degree precision reclining adjustment
- Aircell leg compression system
- Abdominal thermal sonic projector
- Foldable space-saving design
- Bluetooth-enabled control system
System Benefits
- Delivers personalized spinal massage
- Supports daily decompression routines
- Enhances relaxation with heat therapy
- Promotes circulation through compression
- Adapts to individual body structure
- Provides consistent recovery sessions
- Supports spinal flexibility and movement
- Extends therapy across the full body
- Fits easily into home environments
- Simplifies use with automated programs
Compatible Accessories & User Manual(s)
- Ceragem Master V9 massage bed main unit
- Remote controller for system operation and program selection
- Abdominal thermal sonic projector for core heat and vibration therapy
- Aircell lower body massager for leg compression support
- Power cord for standard electrical connection
- User manual with setup, operation, and safety guidance
- Manufacturer warranty documentation outlining coverage and support
- The Ceragem Master V9 User Manual is included with your delivery, providing detailed guidance on setup, operation, and maintenance.
- A Master V9 Information Brochure is also available here for viewing or optional download and printing, offering an overview of the system’s features and design.
*Available online manuals/instructions/guides are provided for pre-purchase review and may not be the most recent manufacturer version. The manual, instructions, warnings, and documentation included with the delivered product are the authoritative source for setup, safety, operation, maintenance, warranty-related requirements, and product-specific use guidance.
What’s Included
- Ceragem Master V9 massage bed main unit
- Remote controller for system operation and program selection
- Abdominal thermal sonic projector for core heat and vibration therapy
- Aircell lower body massager for leg compression support
- Power cord for standard electrical connection
- User manual with setup, operation, and safety guidance
- Manufacturer warranty documentation outlining coverage and support
User Manual(s)
- The Ceragem Master V9 User Manual is included with your delivery, providing detailed guidance on setup, operation, and maintenance.
- A Master V9 Information Brochure is also available here for viewing or optional download and printing, offering an overview of the system’s features and design.
*Available online manuals/instructions/guides are provided for pre-purchase review and may not be the most recent manufacturer version. The manual, instructions, warnings, and documentation included with the delivered product are the authoritative source for setup, safety, operation, maintenance, warranty-related requirements, and product-specific use guidance.
Specifications, Configuration & Fit
General Information
- Product Name: Ceragem Master V9
- Product Type: Thermal massage bed system
- Model Classification: Chair + Bed dual-position system
- Manufacturer: Ceragem
- Country of Manufacture: Not specified
Dimensions & Weight
- Dimensions (Extended): 30.6" (W) x 82.5" (D) x 17.3" (H) (±0.4")
- Dimensions (Folded): 30.6" (W) x 50.9" (D) x 17.3" (H) (±0.4")
- Net Weight: 227 lbs
- Gross Weight: 230 lbs
- Maximum User Weight: 298 lbs
- Recommended User Height: 3'11" to 6'1"
Electrical & Power
- Service Voltage: 100–127V~, 50/60 Hz
- Power Consumption: 480 VA
Performance & System Capabilities
- Massage Modes: 27 total programs (Bed Mode: 18 auto + 5 manual; Chair Mode: 2 area + 2 manual)
- Massage System: CeraCore® Generation 5 rotational massage engine
- Spinal Scanning: High-precision spinal curvature and body sensing system
- Thermal System: Integrated roller heat up to 149°F
- Recline Range: 130° to 180°
- Recline System: 1-degree incremental adjustment
- Position Modes: Chair Mode and Bed Mode
- Decompression Modes: Dedicated pressure therapy programs for spinal stretching
- Coverage: Full-length spinal roller system
Certifications & Compliance
- FDA Classification: Class II Medical Device (510(k) cleared)
- Design Recognition: Good Design Award
Connectivity & Features
- Control System: Remote controller interface
- Massage Components: Abdominal thermal sonic projector and aircell leg compression system
- Recline System: Easy Reclining System with precision adjustment
- System Design: Foldable, space-saving structure
- User Experience: Multi-position use (upright, reclined, fully extended)
Warranty
- Standard Warranty: 3 years (Year 1 parts & labor, Years 2–3 parts only)
- Extended Warranty: Adds 2 years (Years 1–3 parts & labor, Years 3–5 parts only) — $349
- Coverage: Defects in materials and workmanship for core components including rollers, heaters, internal frames, and connecting parts
- Eligibility: In-home, non-commercial use within the contiguous U.S.
- Extended Warranty Availability: Mainland U.S. only (excluding Montana, Wyoming, North Dakota, South Dakota, Idaho, Alaska, Hawaii, and Puerto Rico)
Designed for residential environments, the Ceragem Master V9 massage bed combines full-length spinal therapy with a low-profile, space-conscious design suited for in-home use. With overall dimensions of approximately 30.6 inches (W) x 82.5 inches (D) x 17.3 inches (H) when fully extended, it delivers complete head-to-toe coverage while maintaining a streamlined footprint within the home.
The V9 features a foldable design that reduces its length to approximately 50.9 inches when not in use, allowing it to integrate more easily into living rooms, bedrooms, or dedicated wellness spaces. Its chair-to-bed reclining system supports a range of positions from upright to fully extended, so adequate floor space should be considered for full operation while still benefiting from its compact, storable form.
Technical Specifications
General Information
- Product Name: Ceragem Master V9
- Product Type: Thermal massage bed system
- Model Classification: Chair + Bed dual-position system
- Manufacturer: Ceragem
- Country of Manufacture: Not specified
Dimensions & Weight
- Dimensions (Extended): 30.6" (W) x 82.5" (D) x 17.3" (H) (±0.4")
- Dimensions (Folded): 30.6" (W) x 50.9" (D) x 17.3" (H) (±0.4")
- Net Weight: 227 lbs
- Gross Weight: 230 lbs
- Maximum User Weight: 298 lbs
- Recommended User Height: 3'11" to 6'1"
Electrical & Power
- Service Voltage: 100–127V~, 50/60 Hz
- Power Consumption: 480 VA
Performance & System Capabilities
- Massage Modes: 27 total programs (Bed Mode: 18 auto + 5 manual; Chair Mode: 2 area + 2 manual)
- Massage System: CeraCore® Generation 5 rotational massage engine
- Spinal Scanning: High-precision spinal curvature and body sensing system
- Thermal System: Integrated roller heat up to 149°F
- Recline Range: 130° to 180°
- Recline System: 1-degree incremental adjustment
- Position Modes: Chair Mode and Bed Mode
- Decompression Modes: Dedicated pressure therapy programs for spinal stretching
- Coverage: Full-length spinal roller system
Certifications & Compliance
- FDA Classification: Class II Medical Device (510(k) cleared)
- Design Recognition: Good Design Award
Connectivity & Features
- Control System: Remote controller interface
- Massage Components: Abdominal thermal sonic projector and aircell leg compression system
- Recline System: Easy Reclining System with precision adjustment
- System Design: Foldable, space-saving structure
- User Experience: Multi-position use (upright, reclined, fully extended)
Warranty
- Standard Warranty: 3 years (Year 1 parts & labor, Years 2–3 parts only)
- Extended Warranty: Adds 2 years (Years 1–3 parts & labor, Years 3–5 parts only) — $349
- Coverage: Defects in materials and workmanship for core components including rollers, heaters, internal frames, and connecting parts
- Eligibility: In-home, non-commercial use within the contiguous U.S.
- Extended Warranty Availability: Mainland U.S. only (excluding Montana, Wyoming, North Dakota, South Dakota, Idaho, Alaska, Hawaii, and Puerto Rico)
Fit & Space Requirements
Designed for residential environments, the Ceragem Master V9 massage bed combines full-length spinal therapy with a low-profile, space-conscious design suited for in-home use. With overall dimensions of approximately 30.6 inches (W) x 82.5 inches (D) x 17.3 inches (H) when fully extended, it delivers complete head-to-toe coverage while maintaining a streamlined footprint within the home.
The V9 features a foldable design that reduces its length to approximately 50.9 inches when not in use, allowing it to integrate more easily into living rooms, bedrooms, or dedicated wellness spaces. Its chair-to-bed reclining system supports a range of positions from upright to fully extended, so adequate floor space should be considered for full operation while still benefiting from its compact, storable form.
Warranty, Support & Safety
The Ceragem V9 includes a 3-year manufacturer warranty for in-home, non-commercial use, with 1 year of parts and labor coverage followed by 2 additional years of parts-only protection. This warranty covers defects in materials and workmanship across core system components, including rollers, heaters, internal frames, and connecting parts.
An optional extended warranty is available for $349, adding 2 years of coverage and expanding protection to 3 years of parts and labor and up to 5 years of parts-only coverage. Extended warranty plans apply to select models designed for personal, portable use and are available within the contiguous U.S. only, excluding Montana, Wyoming, North Dakota, South Dakota, Idaho, Alaska, Hawaii, and Puerto Rico.
Please see the SanaVi Warranty Policy Page for further details and information.
Ceragem provides dedicated U.S.-based customer support to assist with product questions, service needs, and warranty-related inquiries. Their support team is available by phone and email, offering a structured process to help guide customers through setup, operation, and any service requests that may arise over time.
Ongoing support is available for maintenance, troubleshooting, and general assistance, with a focus on helping customers get consistent, long-term use from their system. For returns or service-related needs, Ceragem maintains a clearly defined process to ensure requests are handled efficiently and with clear communication throughout.
For setup/assembly guidance and operation please refer to the Ceragem Master V9 User Manual.
Please refer to the Ceragem Master V9 User Manual included in your delivery for product related safety information.
For important health and safety information, please review SanaVi's Medical & Safety Disclaimer Page before using this equipment.
By purchasing or using products distributed by SanaVi Health Systems LLC, customers acknowledge that they have read and understood this Medical & Safety Disclaimer and agree to use all equipment responsibly and in accordance with Manufacturer guidance.
Warranty Information
The Ceragem V9 includes a 3-year manufacturer warranty for in-home, non-commercial use, with 1 year of parts and labor coverage followed by 2 additional years of parts-only protection. This warranty covers defects in materials and workmanship across core system components, including rollers, heaters, internal frames, and connecting parts.
An optional extended warranty is available for $349, adding 2 years of coverage and expanding protection to 3 years of parts and labor and up to 5 years of parts-only coverage. Extended warranty plans apply to select models designed for personal, portable use and are available within the contiguous U.S. only, excluding Montana, Wyoming, North Dakota, South Dakota, Idaho, Alaska, Hawaii, and Puerto Rico.
Please see the SanaVi Warranty Policy Page for further details and information.
Support, Service & Safety
Ceragem provides dedicated U.S.-based customer support to assist with product questions, service needs, and warranty-related inquiries. Their support team is available by phone and email, offering a structured process to help guide customers through setup, operation, and any service requests that may arise over time.
Ongoing support is available for maintenance, troubleshooting, and general assistance, with a focus on helping customers get consistent, long-term use from their system. For returns or service-related needs, Ceragem maintains a clearly defined process to ensure requests are handled efficiently and with clear communication throughout.
For setup/assembly guidance and operation please refer to the Ceragem Master V9 User Manual.
Medical Disclaimer(s)
Please refer to the Ceragem Master V9 User Manual included in your delivery for product related safety information.
For important health and safety information, please review SanaVi's Medical & Safety Disclaimer Page before using this equipment.
By purchasing or using products distributed by SanaVi Health Systems LLC, customers acknowledge that they have read and understood this Medical & Safety Disclaimer and agree to use all equipment responsibly and in accordance with Manufacturer guidance.
Product FAQs
What is the Ceragem Master V9 massage bed?
The Ceragem Master V9 massage bed is a thermal massage system designed to deliver spinal-focused therapy through automated scanning, decompression-style pressure, and integrated heat. It combines full-body positioning with structured programs to support consistent at-home relaxation and recovery.
How does the Ceragem V9 massage bed work?
The Ceragem V9 massage bed works by scanning your spine to determine body length and curvature, then guiding heated rollers along the spine using programmed movement and pressure modes. This process combines thermal delivery, mechanical massage, and positioning to create a coordinated therapy experience.
Is the Ceragem massage bed FDA approved?
The Ceragem Master V9 massage bed is cleared by the U.S. FDA as a Class II medical device under the 510(k) process. This classification indicates the device meets specific safety and performance standards for its intended therapeutic use.
What makes the Ceragem V9 different from other massage beds?
The Ceragem V9 massage bed differs from traditional massage beds by combining spinal scanning, thermal roller technology, and decompression-focused programs within a single system. It also transitions between chair and bed modes, allowing more flexible use throughout the day.
What does a Ceragem massage bed do?
A Ceragem massage bed delivers heat, pressure, and guided movement along the spine to support relaxation, circulation, and spinal comfort. The V9 extends this with full-body components, including leg compression and core-focused thermal vibration.
Is the Ceragem V9 worth it?
The Ceragem V9 massage bed is often considered worthwhile for individuals looking for a structured, repeatable approach to at-home recovery. Its combination of automation, thermal therapy, and personalized positioning offers a consistent alternative to manual massage sessions.
Are massage beds good for you?
Massage beds can support relaxation, circulation, and general muscle comfort when used appropriately. Systems like the Ceragem V9 massage bed are designed to provide structured sessions that combine heat and movement, making them suitable for regular home use.
How often can you use the Ceragem V9?
The Ceragem V9 massage bed can be used regularly as part of a daily routine, with most programs designed for sessions of approximately 20 to 40 minutes. Users should follow the guidance provided in the user manual for appropriate frequency and duration.
For proper setup, operation, and ongoing use, please refer to the Ceragem Master V9 User Manual included with your unit. The manual provides step-by-step guidance on installation, program selection, safety considerations, and recommended usage to help ensure consistent and appropriate performance over time.
Additionally, this video provides a complete unboxing and step-by-step setup overview for the Ceragem Master V9 massage bed.
To maintain proper function and appearance, Ceragem units should be cleaned using a soft, dry cloth and kept in a dry indoor environment. Do not use water, sprays, alcohol, or abrasive cleaners on the unit, as these may damage surfaces or internal components. Always unplug the unit before cleaning, avoid handling with wet hands, and limit exposure to direct sunlight to help prevent discoloration over time.
For complete maintenance instructions and care guidelines, please refer to the Ceragem User Manual included with your unit.
General Questions
What is the Ceragem Master V9 massage bed?
The Ceragem Master V9 massage bed is a thermal massage system designed to deliver spinal-focused therapy through automated scanning, decompression-style pressure, and integrated heat. It combines full-body positioning with structured programs to support consistent at-home relaxation and recovery.
How does the Ceragem V9 massage bed work?
The Ceragem V9 massage bed works by scanning your spine to determine body length and curvature, then guiding heated rollers along the spine using programmed movement and pressure modes. This process combines thermal delivery, mechanical massage, and positioning to create a coordinated therapy experience.
Is the Ceragem massage bed FDA approved?
The Ceragem Master V9 massage bed is cleared by the U.S. FDA as a Class II medical device under the 510(k) process. This classification indicates the device meets specific safety and performance standards for its intended therapeutic use.
What makes the Ceragem V9 different from other massage beds?
The Ceragem V9 massage bed differs from traditional massage beds by combining spinal scanning, thermal roller technology, and decompression-focused programs within a single system. It also transitions between chair and bed modes, allowing more flexible use throughout the day.
What does a Ceragem massage bed do?
A Ceragem massage bed delivers heat, pressure, and guided movement along the spine to support relaxation, circulation, and spinal comfort. The V9 extends this with full-body components, including leg compression and core-focused thermal vibration.
Is the Ceragem V9 worth it?
The Ceragem V9 massage bed is often considered worthwhile for individuals looking for a structured, repeatable approach to at-home recovery. Its combination of automation, thermal therapy, and personalized positioning offers a consistent alternative to manual massage sessions.
Are massage beds good for you?
Massage beds can support relaxation, circulation, and general muscle comfort when used appropriately. Systems like the Ceragem V9 massage bed are designed to provide structured sessions that combine heat and movement, making them suitable for regular home use.
How often can you use the Ceragem V9?
The Ceragem V9 massage bed can be used regularly as part of a daily routine, with most programs designed for sessions of approximately 20 to 40 minutes. Users should follow the guidance provided in the user manual for appropriate frequency and duration.
Usage & Setup
For proper setup, operation, and ongoing use, please refer to the Ceragem Master V9 User Manual included with your unit. The manual provides step-by-step guidance on installation, program selection, safety considerations, and recommended usage to help ensure consistent and appropriate performance over time.
Additionally, this video provides a complete unboxing and step-by-step setup overview for the Ceragem Master V9 massage bed.
Maintenance & Care
To maintain proper function and appearance, Ceragem units should be cleaned using a soft, dry cloth and kept in a dry indoor environment. Do not use water, sprays, alcohol, or abrasive cleaners on the unit, as these may damage surfaces or internal components. Always unplug the unit before cleaning, avoid handling with wet hands, and limit exposure to direct sunlight to help prevent discoloration over time.
For complete maintenance instructions and care guidelines, please refer to the Ceragem User Manual included with your unit.
Shipping, Delivery & Installation
Free shipping is included on all Ceragem orders delivered within the lower 48 U.S. states. Orders typically have a fulfillment time of 1–2 business days, followed by an estimated transit time of 5–20 business days, depending on delivery location. Ceragem does not ship to Alaska, Hawaii, U.S. territories, or AA/AE/AP military addresses.
Once your order has been processed, tracking information is provided and a delivery appointment is scheduled directly with the customer. Deliveries are coordinated on business days, and timing may vary based on regional logistics, weather conditions, or holiday schedules.
Ceragem coordinates delivery through a structured logistics process to ensure accurate placement and scheduling. For the most current delivery timelines or questions regarding your order, Ceragem’s support team provides ongoing communication and updates throughout the delivery process, or you can contact SanaVi Health Systems for order updates.
- Orders are typically fulfilled within 1–2 business days
- Most orders are delivered within approximately 10–12 business days from the date of purchase
- Delivery timing may vary by region, with some areas receiving delivery sooner
- Tracking information is provided once your order has been processed
- A delivery appointment is scheduled directly with you prior to arrival
- Deliveries are coordinated on business days (Monday–Friday)
- Delivery timelines may be affected by weather, holidays, or regional logistics
- A delivery signature may be required upon arrival.
- For complete information about shipping, delivery, freight inspection, and damage reporting, please review our Shipping, Delivery & Damage page.
Fulfilled by Ceragem Authorized Installation Partners
Ceragem White Glove Setup & Placement is offered as an optional add-on service for Ceragem thermal massage beds and chairs following standard delivery. This service is fulfilled through Ceragem’s authorized installation partners and is designed to provide a smooth, fully prepared in-home setup experience.
These optional services can be selected in the Enhance Your System section located adjacent to the Add to Cart button.
While delivery of your Ceragem system is included with your purchase, this service focuses on what happens after your unit arrives. Ceragem systems are substantial in both size and precision, and Ceragem specifically recommends this service for all Pause models and the Master V7 and Master V9 models due to their weight and structure, although it is not required.
Through this service, your unit is carefully positioned in the room of your choice with attention to layout, access, and usability. Authorized installation partners will complete any required assembly and ensure the system is properly set in place for immediate use. Once setup is complete, all packaging materials and shipping debris are removed, leaving your space clean and ready.
All setup and installation services are performed by Ceragem’s authorized third-party partners.
This service is available for a flat rate of $200 per unit and can be added to your order using the available options located near the Add to Cart button.
For detailed operation and usage guidance, please refer to the Ceragem User Manual included with your unit.
Shipping & Freight
Free shipping is included on all Ceragem orders delivered within the lower 48 U.S. states. Orders typically have a fulfillment time of 1–2 business days, followed by an estimated transit time of 5–20 business days, depending on delivery location. Ceragem does not ship to Alaska, Hawaii, U.S. territories, or AA/AE/AP military addresses.
Once your order has been processed, tracking information is provided and a delivery appointment is scheduled directly with the customer. Deliveries are coordinated on business days, and timing may vary based on regional logistics, weather conditions, or holiday schedules.
Ceragem coordinates delivery through a structured logistics process to ensure accurate placement and scheduling. For the most current delivery timelines or questions regarding your order, Ceragem’s support team provides ongoing communication and updates throughout the delivery process, or you can contact SanaVi Health Systems for order updates.
Delivery Expectations
- Orders are typically fulfilled within 1–2 business days
- Most orders are delivered within approximately 10–12 business days from the date of purchase
- Delivery timing may vary by region, with some areas receiving delivery sooner
- Tracking information is provided once your order has been processed
- A delivery appointment is scheduled directly with you prior to arrival
- Deliveries are coordinated on business days (Monday–Friday)
- Delivery timelines may be affected by weather, holidays, or regional logistics
- A delivery signature may be required upon arrival.
- For complete information about shipping, delivery, freight inspection, and damage reporting, please review our Shipping, Delivery & Damage page.
Installation & Setup
Fulfilled by Ceragem Authorized Installation Partners
Ceragem White Glove Setup & Placement is offered as an optional add-on service for Ceragem thermal massage beds and chairs following standard delivery. This service is fulfilled through Ceragem’s authorized installation partners and is designed to provide a smooth, fully prepared in-home setup experience.
These optional services can be selected in the Enhance Your System section located adjacent to the Add to Cart button.
While delivery of your Ceragem system is included with your purchase, this service focuses on what happens after your unit arrives. Ceragem systems are substantial in both size and precision, and Ceragem specifically recommends this service for all Pause models and the Master V7 and Master V9 models due to their weight and structure, although it is not required.
Through this service, your unit is carefully positioned in the room of your choice with attention to layout, access, and usability. Authorized installation partners will complete any required assembly and ensure the system is properly set in place for immediate use. Once setup is complete, all packaging materials and shipping debris are removed, leaving your space clean and ready.
All setup and installation services are performed by Ceragem’s authorized third-party partners.
This service is available for a flat rate of $200 per unit and can be added to your order using the available options located near the Add to Cart button.
For detailed operation and usage guidance, please refer to the Ceragem User Manual included with your unit.
Financing, Payments & Returns
We offer flexible financing through Shop Pay Installments in partnership with Affirm. To explore available payment plans, simply click the “Check your purchasing power” link below the Shop Pay logo which is located below the "Add To Cart" button, or select the “Buy with Shop” button. Available installment options will appear during checkout based on eligibility.
Additionally, if you choose PayPal at checkout, you may also access PayPal’s Buy Now, Pay Later options directly through PayPal. After selecting PayPal as your payment method, their available installment plans will be presented within the PayPal checkout environment.
Financing availability and terms are determined by the respective provider and subject to their eligibility approval.
For more details please see our Payments & Financing Page.
This product is governed by the Ceragem-specific return terms below. Review the current SanaVi Returns & Cancellations Policy prior to purchase for complete return eligibility, fees, conditions, and instructions.
- Return window: 14 days from delivery
- Condition: Gently used; damaged products, missing parts, or signs of abuse may result in refusal or additional restocking charges
- Returns: Accepted for both defective and non-defective products
- Return label & return shipping costs: Customer responsibility
- Restocking fee: 20% of the original product purchase price
- Exchanges: Not accepted
- Refund processing: Within 21 days
- Promotional items: Promotional items must be returned in original condition and packaging; retained or unreturned promotional items may have their full retail value deducted from the refund
- Cancellations: Customer-requested cancellations are subject to the applicable Ceragem manufacturer cancellation fee after the order has been placed
Payment Options
We offer flexible financing through Shop Pay Installments in partnership with Affirm. To explore available payment plans, simply click the “Check your purchasing power” link below the Shop Pay logo which is located below the "Add To Cart" button, or select the “Buy with Shop” button. Available installment options will appear during checkout based on eligibility.
Additionally, if you choose PayPal at checkout, you may also access PayPal’s Buy Now, Pay Later options directly through PayPal. After selecting PayPal as your payment method, their available installment plans will be presented within the PayPal checkout environment.
Financing availability and terms are determined by the respective provider and subject to their eligibility approval.
For more details please see our Payments & Financing Page.
Returns & Cancellations
This product is governed by the Ceragem-specific return terms below. Review the current SanaVi Returns & Cancellations Policy prior to purchase for complete return eligibility, fees, conditions, and instructions.
- Return window: 14 days from delivery
- Condition: Gently used; damaged products, missing parts, or signs of abuse may result in refusal or additional restocking charges
- Returns: Accepted for both defective and non-defective products
- Return label & return shipping costs: Customer responsibility
- Restocking fee: 20% of the original product purchase price
- Exchanges: Not accepted
- Refund processing: Within 21 days
- Promotional items: Promotional items must be returned in original condition and packaging; retained or unreturned promotional items may have their full retail value deducted from the refund
- Cancellations: Customer-requested cancellations are subject to the applicable Ceragem manufacturer cancellation fee after the order has been placed
Manufacturer & Regulatory Disclosures
Ceragem is a global wellness technology company focused on integrating thermal therapy, acupressure-style massage, and automated systems into everyday home use. Founded in South Korea in 1998, Ceragem has expanded into more than 70 countries with thousands of global experience centers, building a reputation around spinal-focused recovery, circulation support, and full-body wellness solutions designed for the home.
Ceragem’s philosophy centers on the idea that “wellness begins at home,” with a mission to redefine how individuals build sustainable health habits through accessible, technology-driven systems. Their approach combines proprietary thermal engineering, ergonomic spinal analysis, and automated massage technologies into cohesive, repeatable experiences. Rather than offering single-function devices, Ceragem develops integrated wellness systems designed to support multiple aspects of daily well-being—including relaxation, circulation, and recovery—within a single platform.
For additional product details and a full overview of Ceragem’s design and technology, you may review the official Ceragem Company Brochure.
We make every reasonable effort to keep product information accurate. Because some products are updated or fulfilled directly by the manufacturer, specifications, included components, packaging, images, or minor design details may change without notice. If a material change affects an order, SanaVi will review the matter in good faith and work toward a reasonable resolution.
For more information, please see the Manufacturer Product Updates & Specification Changes section of our Terms of Service.
Medical and Safety Warnings:
This system is designed for general wellness and at-home use. Individuals with medical conditions, implanted devices, or specific health concerns should consult a qualified healthcare professional prior to use. Discontinue use if you experience discomfort, dizziness, or pain during operation.
Please follow all instructions provided in the Ceragem User Manual for safe setup and use. For additional guidance, refer to SanaVi’s Medical & Safety Disclaimer page.
*** For important health and safety information, please review SanaVi's Medical & Safety Disclaimer Page before using this equipment.
Manufacturer Information
Ceragem is a global wellness technology company focused on integrating thermal therapy, acupressure-style massage, and automated systems into everyday home use. Founded in South Korea in 1998, Ceragem has expanded into more than 70 countries with thousands of global experience centers, building a reputation around spinal-focused recovery, circulation support, and full-body wellness solutions designed for the home.
Ceragem’s philosophy centers on the idea that “wellness begins at home,” with a mission to redefine how individuals build sustainable health habits through accessible, technology-driven systems. Their approach combines proprietary thermal engineering, ergonomic spinal analysis, and automated massage technologies into cohesive, repeatable experiences. Rather than offering single-function devices, Ceragem develops integrated wellness systems designed to support multiple aspects of daily well-being—including relaxation, circulation, and recovery—within a single platform.
For additional product details and a full overview of Ceragem’s design and technology, you may review the official Ceragem Company Brochure.
Product Specifications & Manufacturer Updates
We make every reasonable effort to keep product information accurate. Because some products are updated or fulfilled directly by the manufacturer, specifications, included components, packaging, images, or minor design details may change without notice. If a material change affects an order, SanaVi will review the matter in good faith and work toward a reasonable resolution.
For more information, please see the Manufacturer Product Updates & Specification Changes section of our Terms of Service.
Intended Use & Limitations
Medical and Safety Warnings:
This system is designed for general wellness and at-home use. Individuals with medical conditions, implanted devices, or specific health concerns should consult a qualified healthcare professional prior to use. Discontinue use if you experience discomfort, dizziness, or pain during operation.
Please follow all instructions provided in the Ceragem User Manual for safe setup and use. For additional guidance, refer to SanaVi’s Medical & Safety Disclaimer page.
*** For important health and safety information, please review SanaVi's Medical & Safety Disclaimer Page before using this equipment.
Related Education
Need help choosing the right system? Read our Massage Chair & Bed Systems Buying Guide for key comparison points, placement considerations, and practical buying guidance.
If you’d like to better understand how Massage Therapy Systems work, SanaVi Health Systems has developed a dedicated education section focused on their underlying mechanisms, application, and real-world use. This includes foundational overviews of spinal-focused massage, thermal integration, and compression-based systems, along with guidance on how these technologies are incorporated into both home and professional wellness environments.
For broader wellness education, visit the SanaVi Journal Learning Center.
Massage Chair & Bed Systems Buying Guide
Need help choosing the right system? Read our Massage Chair & Bed Systems Buying Guide for key comparison points, placement considerations, and practical buying guidance.
SanaVi Journal Articles
If you’d like to better understand how Massage Therapy Systems work, SanaVi Health Systems has developed a dedicated education section focused on their underlying mechanisms, application, and real-world use. This includes foundational overviews of spinal-focused massage, thermal integration, and compression-based systems, along with guidance on how these technologies are incorporated into both home and professional wellness environments.
For broader wellness education, visit the SanaVi Journal Learning Center.
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